The Arco Stand up Mirror

We want you to be fully satisfied with your purchase of The Arco Mirror. If for any reason you are not happy, we offer a 15-day return policy from the date of delivery.

 

Returns

 

• To be eligible for a return, the item must be in its original condition and packaging.

• Please contact us within 15 days of receiving your order to initiate the return process.

• Return shipping costs are the responsibility of the customer unless the item arrives damaged or defective.

• Once we receive and inspect the returned item, a refund or store credit will be issued within 5–7 business days.

• Custom or made-to-order items may be subject to a 15% restocking fee.

 

Damaged Items

 

• If your item arrives damaged, please contact us within 48 hours of delivery.

• Provide clear photos of the damage and packaging.

• Upon review, we’ll arrange a replacement, store credit, or full refund, depending on the situation.

 

Important Notes

 

• All items are handmade, and slight variations in texture and finish are natural and part of the unique character of each piece.

• We do not accept returns on items that show signs of use or damage caused after delivery.

 

If you have any questions, feel free to reach out—we’re here to help.

Shipping Info

 

We carefully package and ship each Arco Mirror to ensure it arrives safely and in perfect condition.

 

• Processing Time: Please allow 5–10 business days for production and preparation, as each piece is handmade to order.

• Shipping Time: Delivery typically takes 3–7 business days after dispatch, depending on your location.

• Shipping Method: All mirrors are shipped via insured carriers with tracking provided.

• Shipping Locations: Worldwide

• Shipping Cost: Calculated at checkout based on size, weight, and destination.